Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-systems-for-scheduling-in-car-repair-businesses.livebursts.com (referred to as “AI Systems” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, handling, and protection of information from users accessing our website, utilizing our applications, and interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our primary website at https://ai-systems-for-scheduling-in-car-repair-businesses.livebursts.com.
  2. Any mobile or desktop applications associated with our services.
  3. Online forms, surveys, and interactive features on our platforms.
  4. Services and products offered through our website.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. When you create an account and use our applications and services as an authorized user.
  2. During your visits to our websites, including any interactions with web analytics tools.
  3. When you receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which can include:

  1. Account Information: Details related to your user account creation and management, including usernames, email addresses, and passwords (hashed and salted for security).
  2. Payment Information: Data necessary for processing payments, such as credit card numbers, billing addresses, and payment history.
  3. Financial Information: Records of transactions, bank account details, and financial records relevant to our services.
  4. Purchase Information: Details about products or services you’ve purchased from us, including order history and preferences.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device tokens, and advertising IDs.
  6. Location Data: Your geographical location data when you interact with our services, collected through GPS or similar technologies.
  7. Feedback: Any comments, suggestions, reviews, or ratings you provide to enhance our services.
  8. Social Media Information: If you choose to log in or connect your social media accounts, we may collect data from those platforms (with your permission).
  9. Product Information: Details about products or services you express interest in, including preferences and customization options.

We gather this information through multiple channels: user input forms, account settings, browsing activities, analytics tools, device sensors, and third-party partners.

Cookies

Cookies are small text files stored on your browser by our website to enhance user experience and track various metrics for analytical purposes. We use cookies categorized as:

  1. Strictly Necessary: These ensure basic functions of our website, such as secure login.
  2. Preference: Customizing your preferences and settings on our platform.
  3. Analytics: Tracking aggregated data to understand how visitors interact with our site, improving its performance over time.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are set on their devices.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Once these purposes have been met or when data is no longer required by law, we securely delete or anonymize your information.

Security Measures

AI Systems employs robust security measures to safeguard your personal data:

  1. Encryption: We use encryption protocols to secure data during transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards to process data on our behalf.
  3. Access Controls: Only authorized personnel have access to sensitive information, and they are bound by confidentiality agreements.

Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from minors. If you believe we have collected data from a child in error, please contact us immediately so that we can take appropriate action.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Asking us to delete your personal information in certain circumstances.
  4. Restriction: Limiting our use of your data for specific purposes.
  5. Portability: Obtaining a copy of your data in a structured, commonly used format and transferring it to another controller.
  6. Objection: Objecting to the processing of your data for specific or all purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
  8. Appeals/Complaints: Filing a complaint with relevant data protection authorities or pursuing legal remedies.

To exercise these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section below. We will respond to your requests within the required time frame as per applicable laws.

Changes to Policy

AI Systems reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and updated policy versions will be readily accessible from our homepage. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Information

If you have any questions, concerns, or requests regarding your privacy, or if you wish to exercise your data rights, please contact us:

  • Email: privacy@ai-systems-for-scheduling-in-car-repair-businesses.livebursts.com
  • Mailing Address: AI Systems Privacy Team, [Your Address], City, State, ZIP Code.

We appreciate your trust in using our services, and we are committed to protecting your privacy throughout your interaction with AI Systems.